Nhân Viên Phục Vụ Hành Khách Đi Quốc Tế / Passenger Services Officer Of International Departure

Category

Vietjet Ground Services Center (HAN)

Open

18/09/2026

Close

01/10/2026 Nhan Vien Phuc Vu Hanh Khach Di Quoc Te / Passenger Services Officer Of International Departure (VJGS Noi Bai) Job Overview Interview Schedule Working location: Noi Bai International Airport

Quantity

5

Salary

Competitive

Required Document

VJCPDFRM12_Form_Job_Application Coming soon

Job Description

• Chiu trach nhiem thuc hien cac dich vu lien quan den phuc vu hanh khach va cac hoat dong lien quan den phuc vu hanh ly cua hanh khach di tau bay, doi voi cac chuyen bay di va / hoac den cua Vietjet tai san bay.
• Xay dung don vi thong qua viec dong gop y kien va thuc hanh cac cai tien chat luong phu hop voi dinh huong cua Cong ty.
• Co trach nhiem xay dung moi truong lam viec chuyen nghiep de cao tinh than dong doi va trach nhiem ca nhan.
• Tuan thu noi quy, quy dinh cua Cong ty cung nhu cua Trung tam.
• Nghiem tuc thuc hien, tuan thu tuyet doi cac yeu cau ve an toan, an ninh doi voi nhan vien cung nhu doi voi hanh khach di tau bay.
• Thuc hien cac cong viec tren chinh xac theo cac quy trinh, huong dan cua Cong ty va Trung tam mot cach chuyen nghiep.
• Giu gin tai san, trang thiet bi cua don vi.
• Bao cao kip thoi cac bat thuong (ro ri, rach vo...) cua hanh ly, hang hoa den Ca truong phuc vu hanh khach.
• Dam bao thuc hien tot ve sinh an toan lao dong tai noi lam viec.

Doi voi chuyen bay di (bao gom nhung khong gioi han):

• Lam thu tuc cho hanh khach (check-in); kiem soat hanh ly; moi khach su dung cac dich vu gia tang tien ich.
• Kiem soat hanh khach, hanh ly xach tay tai cua ra tau bay.
• Phoi hop voi cac don vi thuoc Bo phan san do dua va huong dan khach len tau bay.

Doi voi chuyen bay den (bao gom nhung khong gioi han):

• Don, huong dan khach vao nha ga.
• Kiem soat hanh ly ky gui, xu ly cac tinh huong bat thuong ve hanh khach va hanh ly.
• Thuc hien cac cong viec khac, cong viec dot xuat do cap quan ly giao.

Job Requirement

• Uu tien ung vien co kinh nghiem lam viec trong nganh hang khong.
• Ngoai hinh de nhin. Nam cao 1m68 tro len; Nu cao 1m58 tro len
• Hoc van:
• Tot nghiep pho thong trung hoc.tro len
• Kinh nghiem:
• Toi thieu 1 nam PVHK Di hoac co kinh nghiem 1 nam PVHK chuyen bay Quoc Te cua cac Hang khac.
• Khong co loi vi pham Giay to du lich trong 6 thang.
• Ky nang tieng anh:
• Tieng Anh, chung chi TOEIC tu 550 diem tro len (hoac cac chung chi quoc te tuong duong)
• Ky nang tin hoc:
• Tin hoc: su dung thanh thao cac ung dung tin hoc van phong ( Words, Excel, Email..)
• Yeu cau khac:
• Co suc khoe tot, co kha nang lam viec trong moi truong ap luc.
• San sang lam viec theo ca.
• Can than, trung thuc va trach nhiem, tinh than giup do trong cong viec.
• Kha nang giao tiep tot, dien dat mach lac ro rang, co giong noi truyen cam.
• Thai do lich thiep khi giao tiep voi khach hang cung nhu voi dong nghiep. Ky nang xu ly tinh huong va giai quyet van de.

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