Associate Loyalty Marketing

Job Description

The successful candidate will be part of Marketing Planning division.

Key Responsibilities

IT coordinator Raise system requests for installation of new software or PC support when required Arrange for relevant system accesses for dept colleagues Coordinate annual user ID access recertification exercise Coordinate annual Physical Assets Verification Track computer inventory Annual verification of asset renewal Exercise & software licence Mass computers refresh exercise in every 3 years Dept budget coordination Coordinate annual budget planning Coordinate budgets overruns and forecasting reports to Finance and assist in virement.

Capital Annual Budget & raise necessary forms Provide monthly budget expense (BCS) updates to dept managers Submit monthly recharge (SQAD2) report to Finance Billing, Invoice processing & issuance Monthly preparation of month-end accruals and budget vs expenditure reports to Finance Raise and track 3rd party invoices for verification, approval Liaise with Finance on customer debtor billing code for billings/payments/invoices Raise invoices to vendors (eIPR) and partners (by email) Liaise with loyalty database tech for billing reports FFP fraud investigation to address fraud and liaise with biz partners, frontliners, Loyalty KrisFlyer partners Serve notice to websites which advertise sale or purchase of KrisFlyer miles or misuse SIA logo or information which contravene KrisFlyer program- Facilitate recovery of losses for confirmed fraudulent cases Monitoring section electronic mailbox Act on identified KrisFlyer accounts in loyalty database (e.g. account normalization, suspend blacklisted members) Daily QM reports for suspicious activities Daily checks for suspect non-air redemptions Audit manage test production accounts Assist with testing of automation projects

Requirements

Diploma in Business or Finance or IT Fresh diploma holder with strong learning capabilities and excellent aptitude will be considered Meticulous and Attention to details Organized and analytical Excellent communication skills both verbal and writing Process oriented and outcome driven Adaptable well to changing business environment Familiar with digital tools such as Sharepoint, O365 We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.