Training Officer – Ground Handling Operations

Description We are seeking a highly motivated and experienced Training Officer to join our Ground Handling Training Team. In this role, you will support Ryanair with the delivery of initial, recurrent, and compliance training across ramp and back-of-house operational departments.

You will play a key role in ensuring our workforce is trained to the highest safety, regulatory, and operational standards, contributing to safe, efficient, and compliant airport operations.

Key Key Responsibilities Deliver engaging classroom and practical training across ramp and BOH functions Conduct initial training, refresher courses, and competency assessments Identify training needs through operational feedback, audits, and performance data Maintain accurate training records and compliance documentation Produce training reports and support audit and compliance activities Work closely with Safety & Compliance, Operations, and Management teams Support the development of a strong safety culture and continuous improvement mindset Mentor, coach, and motivate employees to achieve high performance standards

Requirements

You are a confident and engaging trainer with a passion for developing people and maintaining high safety standards in a fast-paced aviation environment.

Essential Requirements AET (Award in Education and Training) or equivalent training qualification Previous experience delivering training within an aviation environment including Headset and pushback Strong understanding of airport ground handling, safety procedures, and compliance standards

Experience delivering both theoretical and practical training sessions

Excellent communication and interpersonal skills Ability to influence, coach, and develop operational teams Strong organisational skills with attention to detail IT literacy (MS Office and training record systems) Desirable Train-the-Trainer ADPM

Experience with Dangerous Goods training

Knowledge of CAA/EASA regulations or IATA standards hold a CIN

Experience supporting audits or compliance programmes

Design and develop lesson plans, training materials, and assessments in line with regulatory Requirements (e.g. CAA/EASA/ICAO where applicable)

Benefits

• Competitive salary
• Opportunities for career development and progression
• Ongoing professional training
• Dynamic and fast-paced airport environment
• Company pension
• Free parking
• Airport discounts

Why Join Us?

You'll be part of a team that plays a critical role in ensuring operational excellence and safety for Blue Handling and Ryanair. This is an exciting opportunity to shape training standards and directly impact the performance of ground handling operations.

Competencies