About the job
Lounge Bartender Cathay Pacific Customer Services Airport Service Delivery Department Permanent Hong Kong SAR (China) Application deadline: 31 Aug 2026 Role Introduction
Reports to
Lounge Bar Supervisor To become our customers' most-loved service brand, service excellence is at the heart of our brand value proposition.
As the Lounge Bartender, you will play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of 'Thoughtful', 'Progressive' & 'Can-do Spirit', making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.
Key Key Responsibilities Deliver excellent service to customers with warmth and professionalism and in accordance to company and legal standards relating to service, food safety, health and safety Stay updated on beverage knowledge, including wine, spirits, cocktails, and tea Assist guests in taking orders and provide menu recommendations Ensure efficient delivery of drinks and snacks according to specifications Address bespoke drink requests and maintain customer satisfaction Maintain lounge cleanliness and uphold stock levels Support Supervisor to ensure smooth day-to-day operations and assist the rest of the lounge team if required
Requirements
Right to work in Hong Kong Minimum age of 18 High school graduate or above Good command of spoken and written English. Proficiency in Cantonese and Putonghua is an advantage Relevant working experience in catering hospitality, fine dining, sizeable luxury hotel, lounge, airport or in a similar capacity is an advantage
Knowledge of wine, spirits, cocktails, and tea
Good team player, and customer-oriented attitude Flexibility to work on shift schedules and work overtime if needed As the position is a Safety-Sensitive Role, you are required to pass a pre-employment drug test in accordance with the HKCAD Guidance for Screening of Psychoactive Substances (CAD373), in addition to a medical assessment
Benefits
Work schedules to suit different lifestyles World-class training and structured career progression path A safe and collaborative working environment which embraces a diverse and inclusive culture Medical coverage & other flexible Benefits Discounted travel for you and your family Flexible retirement scheme Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
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