Intern, Commercial

Job Description

Role Overview We are seeking analytical, and detail-oriented Commercial Intern to join our team for a 6-month (24-week) internship program. This role offers a unique hybrid experience bridging commercial strategy, supply optimization, account management, partner onboarding, data analytics, and project coordination. As an intern, you will dive deep into supplier performance data, optimize reporting dashboards, execute key supply optimization initiatives, and build essential onboarding and account management frameworks that directly impact our business operations.

If you are eager to learn how a fast-paced commercial ecosystem operates and want to develop highly transferable skills in data-driven decision-making, supply management, and commercial execution, this internship is for you.

Key Responsibilities

• Onboarding & Account Management

Partner Onboarding

Build, refine, and execute structured onboarding flows, collateral, and documentation for new hotels and commercial suppliers to ensure seamless platform integration.

Account Management & Supplier Engagement

Support key account managers in day-to-day partner communications, operational follow-ups, and the preparation of weekly supplier sync decks and performance reviews.

Process & Workflow Mapping

Design clear, actionable flowcharts and standard operating procedures (SOPs) for internal commercial workflows (e.g., promo code creation, supplier onboarding, account health checks).

• Supply Optimization & Commercial Strategy

Supply Availability & Performance

Analyze supplier inventory, availability, rate competitiveness, and booking conversion across target markets.

Promo & Activity Optimization

Conduct deep-dive comparisons of Standalone vs. "Snap" (promotional/package) activities to identify growth drivers and optimize promo allocations.

Growth Initiatives

Assist commercial leads in identifying supply gaps, regional demand trends, and actionable opportunities for portfolio expansion.

• Data Analytics & Dashboard Optimization

Audit Reporting Systems

Review and assess existing commercial dashboards (Demand, Supply, Performance) and data structures to identify gaps in data quality and accessibility.

KPI Enhancement

Collaborate directly with the Data Team to identify new business KPIs and develop proposals for dashboard enhancements.

Performance Deep-Dives

Analyze geographical performance data and supplier performance trends to unlock actionable business insights.

• Project Coordination & Stakeholder Communication

Track Milestones

Apply project management fundamentals to actively track ongoing commercial, supply, and onboarding initiatives, ensuring timelines and key milestones are met.

Meeting Management

Participate in cross-functional project meetings, document detailed minutes, and follow up with internal and external stakeholders on action items.

Progress Reporting & Summaries

Keep internal teams aligned by preparing weekly and monthly commercial summaries and project progress updates.

Qualifications

& Skills

Education

Currently pursuing or a recent graduate with a degree in Business, Economics, Data Analytics, Project Management, Supply Chain, or a related field.

Analytical Mindset

Comfortable working with data and metrics. Prior exposure to tools like Looker, dashboards, Excel/Google Sheets, or web/app analytics tools is a major plus.

Commercial Acumen

Strong interest in e-commerce, account management, supply operations, and partner relationship building.

Communication

Excellent written and verbal communication skills, with the ability to confidently interface with various stakeholders and document meetings clearly.

Organization

Strong time management skills and an ability to handle multiple tasks, moving parts, and documentation simultaneously.

Problem Solver

A proactive attitude with a keen eye for finding data inaccuracies, supply bottlenecks, or process inefficiencies.