About the job
Job Description
Key Key Responsibilities
- Operations and Shift Management
Shift Leadership: Take full ownership of managing daily shifts, ensuring smooth transitions and optimal floor coverage at all times.
Staff Supervision: Actively monitor staff performance, providing real-time coaching and ensuring the team stays motivated and productive.
Inventory Control: Lead inventory management by monitoring stock levels, conducting regular counts, and ensuring supplies are ordered accurately to prevent shortages or overstocking.
Service Standards: Oversee drink and food preparation to guarantee every item meets our Premium Quality promise before reaching the guest.
- Financial and Performance Oversight
P&L Responsibility: Assist in managing the outlet's Profit and Loss. You will be responsible for outlet cost management, focusing on minimizing wastage and controlling operational expenses.
Fair Scheduling: Create and manage team schedules that are fair and balanced. You must ensure all rosters strictly follow labor act guidelines while meeting business needs.
Sales Growth: Monitor daily sales targets and work with the Outlet Manager to implement strategies that drive revenue and guest loyalty.
- Compliance and Safety
Food Safety Oversight: Ensure the entire team adheres to Food Safety guidelines and maintains a "Clean as You Go" environment.
Safety First: Act as a champion for safety protocols, ensuring the well-being of both our guests and our team members is never compromised.
Requirements and Qualifications
Experience: Previous F&B supervisory or management experience is a major star point. Fresh graduates with a strong hospitality background and leadership potential are also welcome.
Business Acumen: Basic understanding of cost management, inventory systems, and labor regulations.
Mindset: You must possess a strong "willing to learn" attitude and a beginner mindset, remaining resilient and composed while working under pressure.
Health Prerequisites: Must have completed the Typhoid Jab prior to your start date.
Food Handler Training (FHT): Must have or be willing to attend FHT training within the first month.
Availability: Must be flexible to work on a rotational shift basis, including weekends and public holidays.
Character: We look for fair, responsible, and approachable leaders who act with high integrity and a positive spirit.
About this listing on TraviationX
Assistant Outlet Manager is an opening at AirAsia based in Wisma Capital A, first found on Jul 20, 2026. TraviationX found this role on the employer's official careers page and links you straight to it — we never charge for applications or collect them for third parties.