Program Manager

    Air India
    GurugramEnterprise Tech
    View Company Profile

    About the job

    Job Description

    Key Responsibilities

    Strategic Activities Define and execute the HR Technology roadmap aligned with enterprise, HR, and Digital priorities across SAP SuccessFactors, PeopleStrong, and related HR applications.

    Act as program partner to HR leadership for technology-enabled transformation across the employee lifecycle.

    Drive process standardization, automation, data quality, and adoption while minimizing customization and technical debt.

    Program Management & Governance Lead concurrent HR Technology initiatives from business case through design, build, testing, cutover, hypercare, and transition to operations.

    Institute governance controls including SteerCo, PMO, RAID logs, stage gates, and executive dashboards.

    Govern requirements, solution design, test readiness, go-live criteria, cutover, hypercare exit, and BAU handover.

    Functional & Integration Governance Coordinate requirements and solution decisions across Employee Central, Recruiting, Onboarding, Performance, Compensation, Learning, payroll, and attendance.

    Ensure requirements are complete, traceable, and translated into specifications, user stories, and acceptance criteria.

    Own release impact assessment, regression scope, business communication, and production-readiness governance.

    Stakeholder & Vendor Management Partner with HR leaders, process owners, and Digital teams to resolve priorities, risks, and dependencies.

    Govern implementation partners, AMS providers, and vendors for delivery quality, commercials, milestones, and service levels and Monitor vendor performance and intervene early where delivery or cost deviates.

    Risk, Compliance & Operations Maintain risk registers and ensure timely mitigation and escalation of critical issues.

    Ensure solutions comply with internal controls, audit requirements, data-privacy obligations, and segregation-of-duties principles.

    Govern incident, problem, change, release, and SLA management for HR platforms.

    Skills

    Required HR Technology portfolio leadership across SAP SuccessFactors, payroll, attendance, learning, and employee-experience platforms.

    Enterprise program management, portfolio planning, governance, and benefits realization.

    Business process analysis, solution design, data and integration governance.

    Executive stakeholder management, commercial acumen, and vendor governance.

    Risk, change, release, testing, and operational-readiness management.

    Key Performance Indicators Program Delivery & Adoption: Scope, milestones, budget, benefits realization, stakeholder satisfaction, and timely transition to operations.

    Platform & Risk Performance: Availability, integration success, incident reduction, audit/security compliance.

    Vendor & Team Performance: SLA adherence, quality, knowledge transfer, team capability, and engagement.

    Education

    & Experience Minimum: Bachelor's in Engineering, IT, Computer Science, HR, or Business Administration.

    Preferred: MBA/PGDM and certifications (HR Tech, PMP/PRINCE2/Agile).

    Experience

    12+ years in enterprise applications, HR Technology, or digital transformation; leadership of complex programs; vendor and budget management; executive governance.

    Posted
    Aug 27, 2026
    Source
    Official Careers Website
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